Frequently asked questions
Please read about our frequently asked topics and questions below before contacting us. We also have some free booklets you can download at the bottom of this page, which you may find useful.
If your question isn’t answered please contact us.
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You can, however, sign up to our membership area to access a wide range of videos and information and register for our very popular monthly trainings via links on our training page.
We offer one-to-one support via phone calls or as a video call on Microsoft Teams or Zoom.
Our sessions last 30 or 60 minutes and cost £44 or £86 respectively. Support sessions can be booked through our contact form at the bottom of the page.
The frequency of the sessions is completely under your control and takes place at various times from Monday to Friday between 9.30 am - 5.00 pm.
We work towards helping you to develop strategies and resources that have been created from a combination of research and real-life experiences, whilst making them bespoke to your own personal circumstances. We can also connect with any education/social care provider, employer, or other professionals who may be supporting you to ensure a cohesive approach.
We are not able to help with:
Diagnostic assessments
Funding
EHCP and Education Care Plans
Completion of PIP & DLA forms
Benefit advice
Housing
Support in Court Proceedings & Child Custody Cases
NDD Pathway Assessments
Completing Supporting Documentation
To book an appointment please complete the form at the bottom of our Support page.
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We do not offer Private Diagnosis’s or Assessments.
You may find the following links helpful:
National Autistic Society Diagnostic advice
National Autistic Society Autism Assessments
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We cannot help with Benefit advice on what benefits you can receive or filling in benefit application forms.
We have created a booklet about Applying for PIP and DLA which you may find useful:
The following links my be useful:
Disability Rights UK Resources and Support with Benefits
The organisation Autism Anglia has some useful information regarding applying for benefits and filling in benefit applications.
Autism Anglia Benefit and Financial Advice
Autism Anglia Welfare Rights Advice and assistance with benefit forms
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We are unable to offer support in filling in Education Care Plans or EHCP forms.
We have created a booklet about EHC Plans which you may find useful:
You may find the following links useful:
IPSEA Education, Health and Care plans
GOV Children with special educational needs and disabilities (SEND)
Autism Anglia Educational Health Care Plan (EHCP) resources and advice
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We offer training in all areas that fall under the banner of Autistic Spectrum Disorders and ADHD. We provide custom-made packages with strategies and approaches that you can implement straight away.
If you are a business, we can talk to you about our program delivered by our partner organisation, My ND Place.
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We offer training in all areas that fall under the banner of Autistic Spectrum Disorders and ADHD. We provide custom-made packages with strategies and approaches that you can implement straight away.
We would love to talk to you about how we can deliver training for you and your team.
We can either do this virtually over Zoom or face-to-face by providing one of our stand-alone sessions, or we can create something more bespoke for your needs.
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We are not able to provide help with completing funding forms or applications. We also do not provide any funds ourselves.
If you are unable to fund our one to one support sessions you can contact your Social Care provider who may be able to fund your sessions, but we cannot guarantee this.
If you or a member of your family have worked for the Civil Service you can contact the Civil Service Charity For You By You who may be able to fund some one to one support sessions.
You may find one of the following links below helpful regarding funding for yourself or your child:
DLA Disability Living Allowance
PIP – personal Independence Payments
Social fund – help with care needs
Activities Unlimited (yearly short break/personal budget award)
Family Fund – Grants for families raising children with a disability
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We are unable to complete or write up supporting documentation.
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We cannot help with Court proceedings or Child Custody issues.
You may find the following link helpful:
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We are unable to provide support or carry out NDD Pathway Assessments.
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